FAQ

What Is Exactly A Decentralized Exchange?

A decentralized exchange is an exchange that does not rely on a third party to hold customers’ funds. Instead, decentralized exchanges such as CSR Live facilitate trades that occur directly between customers, on a peer to peer basis.

What Are The Benefits Of A Decentralized Exchange?

Decentralized exchanges are, by their very nature, trustless. That means that you don’t have to trust the exchange company or anyone to hold your tokens. (We know what that can lead to).

Instead, you send your tokens to an ETH contract programmed to conduct the exchange of tokens upon receiving promised tokens and instructions from both parties. This makes transactions auditable, secure, safe and fast.

My Transaction Is Taking Forever To Confirm. Can You Help?

Sometimes the ETH network gets clogged and it takes longer than usual for token transfers to confirm. If that’s the case, your best strategy is to sit tight and track your transaction on EtherScan. We also adjust the gas prices dynamically so in most cases it should be enough.

If you get no response, in 10 mins please refresh and try again.

If you continue to have issues, please contact support and explain the details of your transactions and what you experienced.

What is the order book?

Our order book is a list of orders placed by buyers and sellers on CSR Live.

CSR Live’s Order Book where Maker's post their orders cryptographically signed to ensure security.

The Order Book is hosted ”off-chain” which means the bulk of transactional data is stored separate from the Ethereum Blockchain and only final settlement is recorded to the Ethereum Blockchain.

This is done to allow high transaction volumes in real time at a low cost.